Mail

U.S. mail is picked up at the Charlottesville post office by HRL mailroom staff at 7:30 a.m. on weekdays (daily, Monday through Friday).

Special carriers such as UPS, DHL, Amazon, and FedEx deliver packages to our main mailroom between 8 a.m. and 1 p.m. each weekday. All mail and packages are sorted and posted as soon as possible. You will receive an email notification when we have received a package for you.

The USPS considers your mail to have arrived when it is at the main post office in Charlottesville. However, your mail still needs to be sorted for HRL mailroom staff to pick up.

We cannot control how long it takes USPS staff to sort your mail/package at the Charlottesville post office, and we can only pick up the mail and packages that the post office have sorted for us. We pick up U.S. mail at 7:30 a.m. on weekdays (Monday-Friday).

Amazon delivers packages between 8 a.m. and 1 p.m., Monday-Friday.  Any packages delivered outside of this timeframe will be processed by the mailroom the following business day.

Yes! You will need to send an email to housingmail@virginia.edu before 5 p.m. (Monday-Friday) that includes:

• the first and last name of the student picking up mail for you
• the name of the mailroom where you get your mail

Be sure to copy your friend on your email so that they can show it to the mailroom staff if needed.

Housing & Residence Life mailrooms accept items sent through the U.S. Postal Service (including Priority Mail, Express Mail, registered, certified, and insured mail) and other carriers such as UPS, DHL, and FedEx.

We are not able to receive postage due or COD mail. If mail requiring payment for release arrives at the Charlottesville post office, the USPS staff provides a notice, which we pass along to the recipient. These items must be picked up at the U.S. Post Office.

We ask senders not to send cash to on-Grounds residents by mail. All important mail items and documents should be insured so that a tracking number is available in the event of a problem.

Packages weighing 40 pounds or more are considered oversize, and must be picked up at the Cauthen mailroom.

Perishable items that are arriving via a carrier (UPS, USPS, FedEx, etc.) can be addressed the same way that you would for any other package. You can use the Mailing Address Finder to locate your address.

Please note that grocery/fresh food orders -- such as Instacart, Amazon Fresh, DoorDash, UberEats, Walmart Delivery, Shipt, etc. -- are delivered directly to you and do NOT go through your on-Grounds mailroom. When ordering from these vendors, please be sure to add delivery instructions to have the order delivered directly to your assigned housing, including that location in the instructions.

You can use our Mailing Address Finder to find the correct address both for USPS mail and for packages sent via other carriers.

Please note that grocery/fresh food orders from Instacart, Amazon Fresh, DoorDash, UberEats, Walmart Delivery, Shipt, etc. are delivered directly to you. When ordering from these vendors, please be sure to add delivery instructions to have the order delivered directly to your assigned housing, including that location in the instructions.

The address you found on the Mailing Address Finder is the official, valid address given to us by the United States Postal Service and should be accepted by all carriers.

If your carrier of choice does not accept the address, you may try the following:

• adding "c/o University of Virginia" to the second line of the address
• for Lambeth Apartments, using "Lambeth Field"
• adding "House" after the residence hall name (for example, "Gibbons House" instead of "Gibbons")

Many shippers online will have an option that allows you to use the address as you entered it, and you may want to select that.

Don't do any of the following:

• add the words Street, Lane, Road, Drive, Avenue, Circle, etc.
• use the GPS street address for the residence hall (this will delay delivery)
• add any other street name such as Alderman Road, McCormick Road, Faulkner Drive

The mailrooms are not able to collect outgoing mail from residents, but blue US Postal Service collection boxes for outgoing letters are located throughout Grounds.

Packages need to be taken to a U.S. Post Office on or near Grounds. Locations include:

• Newcomb Hall
• UVA Bookstore
• Barracks Road Shopping Center
• Downtown Mall
• Route 29 North

Most first-class mail will be forwarded for six months. Exceptions include magazines, newspapers, and packages delivered by carriers other than the U.S. Postal Service.

USPS items shipped using Package Services and Parcel Select require additional postage in order to be forwarded. If additional postage is not added to a package shipped using either of those services, it will be returned to the sender.

After six months' time, all mail will be returned to the sender.

Please make sure your mailing address in SIS is up to date so that items which can be forwarded are routed properly.

You can use our Mailing Address Finder to find the correct address both for USPS mail and for packages sent via other carriers.

Please note that grocery/fresh food orders from Instacart, Amazon Fresh, DoorDash, UberEats, Walmart Delivery, Shipt, etc. are delivered directly to your student and do not go through their on-Grounds mailroom. When ordering from these vendors, please be sure to add delivery instructions to have the order delivered directly to the student's assigned housing, including that location in the instructions.

The address you found on the Mailing Address Finder is the official, valid address given to us by the United States Postal Service and should be accepted by all carriers.

If your carrier of choice does not accept the address, you may try the following:

• adding "c/o University of Virginia" to the second line of the address
• for Lambeth Apartments, using "Lambeth Field"
• adding "House" after the residence hall name (for example, "Gibbons House" instead of "Gibbons")

Many shippers online will have an option that allows you to use the address as you entered it, and you may want to select that.

Don't do any of the following:

• add the words Street, Lane, Road, Drive, Avenue, Circle, etc.
• use the GPS street address for the residence hall (this will delay delivery)
• add any other street name such as Alderman Road, McCormick Road, Faulkner Drive

Housing & Residence Life mailrooms accept items sent through the U.S. Postal Service (including Priority Mail, Express Mail, registered, certified, and insured mail) and other carriers such as UPS, DHL, and FedEx.

We are not able to receive postage due or COD mail. If mail requiring payment for release arrives at the Charlottesville post office, the USPS staff provides a notice, which we pass along to the recipient. These items must be picked up at the U.S. Post Office.

We ask senders not to send cash to on-Grounds residents by mail. All important mail items and documents should be insured so that a tracking number is available in the event of a problem.

Packages weighing 40 pounds or more are considered oversize, and must be picked up at the Cauthen mailroom.

Perishable items that are arriving via a carrier (UPS, USPS, FedEx, etc.) can be addressed the same way that you would for any other package. You can use the Mailing Address Finder to locate a student's address.

Please note that grocery/fresh food orders -- such as Instacart, Amazon Fresh, DoorDash, UberEats, Walmart Delivery, Shipt, etc. -- are delivered directly to the student and NOT through their on-Grounds mailroom. When ordering from these vendors, please be sure to add delivery instructions to have the order delivered directly to the student's assigned housing, including that location in the instructions.

U.S. mail is picked up at the Charlottesville post office by HRL mailroom staff at 7:30 a.m. on weekdays (daily, Monday through Friday).

Special carriers such as UPS, DHL, Amazon, and FedEx deliver packages to our main mailroom between 8 a.m. and 1 p.m. each weekday. All mail and packages are sorted and posted as soon as possible. Your student will receive an email notification when we have received a package for them.

Amazon delivers packages between 8 a.m. and 1 p.m., Monday-Friday. Any packages delivered outside of this timeframe will be processed by the mailroom the following business day.