Be A Leader, Contribute to the UVA Community
Housing & Residence Life offers employment opportunities for students and staff throughout the year. Each year we hire approximately 325 students who make substantial contributions to the residential community at UVA. We would love to have you join our team!
The Assignments Coordinator is responsible for performing the day-to-day activities related to assigning undergraduate and graduate students, faculty and staff to on-Grounds housing spaces, as well as providing customer service and support to residents and their families as they make housing decisions.
Under the supervision of the Assistant Director of Assignments, the Assignments Coordinator collaborates with other staff in the department to execute housing application and contracting processes using StarRez housing management software. These processes are in a high-volume setting involving approximately 8,500 applications for 7,000 bed spaces located across 20 residential areas on Grounds. Responsibilities encompass a range of administrative activities, including making housing offers and assignments, assisting with room and roommate selection, ensuring residents are billed correctly for housing, managing move-in and move-out processes, providing customer service in person and via phone and email, updating records, and preparing reports.
A high school diploma or equivalent is required, as is at least 6 years of directly applicable experience. A Bachelor's Degree is preferred and may be considered in lieu of experience. Preference will be given to applicants with at least 4 years of experience in a residential management or student assignments area. Direct experience with StarRez or similar housing assignments software system is preferred.
Applicants must have a high level of attention to detail and accuracy, and be able to think systematically about complex assignment processes. The ability to learn new systems and processes quickly, and to respond to changing priorities while working in a dynamic environment, is essential. Applicants must have excellent customer service skills with a large and diverse customer base, and strong written and verbal communication skills. Knowledge of and comfort with office technology (including Microsoft Windows, Word, Excel, and Outlook) and databases is required.
To apply, please apply online (posting number R0004849) and attach a cover letter, CV/resume, and contact information for three references. This position is open until filled. Eirine Vlavianos, Academic Recruiter, at email@example.com.
In addition to administrative positions posted on this page, please see the pages for Resident Staff selections for information on those openings and the processes to apply. Don’t forget that our friends in Orientation & New Student Programs and at Conferences@UVA offer job opportunities in which students welcome and support first years, incoming transfer students, and University guests.
These positions are often the first step in a multi-year commitment with Housing & Residence Life. We place a great deal of trust in our students, and we value the contributions they make to our department and the University.