Navigation

Search This Site

Join Our Team


Be A Leader, Contribute to the UVA Community

Housing & Residence Life offers employment opportunities for students and staff throughout the year. Each year we hire approximately 325 students who make substantial contributions to the residential community at UVA. We would love to have you join our team!
 

Administrative Openings

Assistant Dean of Students -- Housing & Residence Life

Assistant Deans in the Division of Student Affairs have programmatic, student support, and incident response responsibilities. The Assistant Dean in Housing & Residence Life will have more focused responsibilities in support of the residential life program at the University. The residential life program is a primary example of the philosophy of student self-governance in practice at the institution, with over 250 students serving as resident assistants, senior residents, and co-chairs of the program.

Programmatic responsibilities include the development and coordination of programming related to, and the living/learning functions of, the undergraduate and graduate residential communities. This includes Resident Staff program guidance, assisting with facilities management, and program assessment. The Assistant Dean will promote self-governance among the student staff and residents in order to build a community where individual rights are respected.

In HRL, the Assistant Dean’s student support responsibilities include advising the undergraduate Resident Staff Vice Chairs and Senior Residents, mentoring other resident staff members, and meeting with students who have roommate issues, policy violations, psychological issues, or general concerns in order to guide, mediate resolutions, or set expectations for future behavior. 

Finally, the Assistant Dean’s incident response responsibilities include serving on the “Dean On-Call” rotation, and responding to student incidents in the residence halls, among other things.

Responsibilities

Programmatic responsibilities depend on the particular Assistant Dean’s assignment, but may include program design, implementation, and/or support services related to the assigned program. Often, UVA Student Affairs professionals are not managing programs themselves, but are supporting students in designing and implementing the programs.

Student support responsibilities include mentoring, training, and/or supervising student leaders, as well as helping students solve problems and respond appropriately to challenges and/or crises. Through formal and informal interaction, student affairs professionals assist students in achieving their goals. These interactions include responding to questions from parents, faculty, or staff and meeting with students who have interpersonal problems, policy violations, psychological issues, or other concerns in order to counsel, mediate resolutions, or set expectations for future behavior.

Finally, Assistant Deans serve on the “Dean On-Call” rotation, and have other responsibilities relating to incident response and crisis management.

Qualifications

Candidates must have the following required knowledge areas, skills, and abilities:

  • Master’s degree or equivalent in Counseling, Higher Education, or other discipline, or a terminal degree in a relevant field such as Law;
  • Minimum of 3-5 years of progressive relevant experience;
  • Strong commitment to the division’s core values of academic rigor, honor, student self-governance, public service, diversity and multiculturalism, and health and wellness;
  • Demonstrated commitment to equity and diversity;
  • Strong oral and written communication skills.

A competitive applicant for the Assistant Dean position will have many of the following preferred knowledge areas, skills, and abilities:

  • Understanding of psychological support and cognitive development models related to support and development of college students, identity development, intersections, and complexity of social identities;
  • Strong knowledge of student affairs practices as applied to a diverse range of programmatic areas;
  • Experience managing student conduct issues, providing student advising and support, and excelling in a fast-paced work environment with multiple competing priorities;
  • Experience with assessment and data-driven decision-making;
  • Domain knowledge specific to the Student Affairs program in which the Assistant Dean will work.

All interested applicants are encouraged to apply to posting #0622795 at jobs.virginia.edu.

 

Program Coordinator -- Housing & Residence Life

Program Coordinators (PCs) work closely with the Deans and Directors in the Division of Student Affairs in several different capacities. PCs have programmatic, student support, and potential incident response responsibilities. The Program Coordinator in Housing & Residence Life will serve in the office of Housing & Residence Life (HRL) assisting with programming and case management. 

Programmatic responsibilities include assisting the Deans and Directors with the programming related to, and the living/learning functions of, the undergraduate and graduate residential communities. This includes Resident Staff program guidance, assisting with facilities management, and program assessment.

Student support responsibilities include advising the undergraduate Resident Staff Vice Chairs and Senior Residents and mentoring other resident staff members. The PC will also meet with students to triage student issues; manage referrals, inquiries, and documentation/follow up; and possibly manage low-level roommate issues, policy violations, psychological issues, or general concerns in order to guide, mediate resolutions, or set expectations for future behavior. 

Incident response responsibilities comprise of case management, including oversight and tracking within the incident management database; assisting with follow up and case closure for the Deans; and helping to ensure consistency and clarity of case submissions by professionals and student staff. Data management, including analyzing, synthesizing, and reporting case data for Clery purposes as well as for planning and prevention may also be included.

Responsibilities

Programmatic responsibilities depend on the particular PC’s assignment, but generally include program design, implementation, and/or support services related to the assigned program. Often, UVA Student Affairs professionals are not managing programs themselves, but are supporting students in designing and implementing the programs.

Student support responsibilities include mentoring, training, and/or supervising student leaders; helping students solve problems; and responding appropriately to challenges and/or crises. Through formal and informal interaction, student affairs professionals assist students in achieving their goals. These interactions include responding to questions from parents, faculty, or staff and meeting with students who have interpersonal problems, policy violations, psychological issues, or other concerns in order to counsel, mediate resolutions, or set expectations for future behavior.

PCs may also have responsibilities relating to incident response and crisis management. These may include analyzing, synthesizing, and reporting case data; assisting with various clearance and criminal disclosure processes; assisting Deans or other senior leadership with  administrative matters; or completing special projects and assignments as needed. PCs do not serve on the “Dean On-Call” rotation.

Qualifications

Candidates must have the following required knowledge areas, skills, and abilities:

  • Bachelor’s degree and minimum of 1-2 years of relevant experience, or Master’s degree or equivalent in Counseling, Higher Education, Student Affairs Administration, or other discipline. Relevant student experience may be considered;
  • Strong commitment to the Division’s core values of academic rigor, diversity and inclusion, health and wellness, honor, public service, and student self-governance;
  • Demonstrated commitment to equity and diversity;
  • Strong oral and written communication skills.

A competitive applicant for the Program Coordinator position will have many of the following preferred knowledge areas, skills, and abilities:

  • Ability to coordinate resources, evaluate information, and identify alternative solutions;
  • Ability to work independently or as part of a team;
  • Understanding of the University's educational mission, strategic aims, and programs, including student culture and unique student self-governance model;
  • Understanding of student development, identity development, intersections, and complexity of social identities;
  • Experience with assessment and data-driven decision-making;
  • Domain knowledge specific to the Student Affairs program in which the Program Coordinator will work.

This position may include some case management and assistance with incident response.

All interested applicants are encouraged to apply to posting #0622794 at jobs.virginia.edu.

 

Assistant Director for Project Planning

Housing and Residence Life’s (HRL) primary focus is to provide services and programmatic direction for all on-Grounds residential students (undergraduate and graduate), faculty, staff, and conference guests. With over 2 million square feet of residential building space, HRL strives to create inclusive environments that support the academic, cultural and social goals of the University.

Specific living and learning programs include language immersion houses, three residential colleges, transfer student focused community, and a comprehensive first year experience. Residential environments encompass a diverse array of building styles including traditional residence halls, apartment complexes, townhouses and single family homes. The residential experience is a core part of the UVA student experience and plays a part in academic success. The work performed by this position through collaborative partnerships and on-going resident feedback is instrumental in helping to establish and maintain environments supportive of this experience.

The Assistant Director for Project Planning is responsible for the programmatic planning of all capital and non-capital construction projects in residential facilities. This includes soliciting regular feedback from residents; benchmarking against peers; participation in long range planning; development of project scope including budget and schedule; and ensuring service partners and contractors provide the appropriate quality level of goods and services as outlined. The Assistant Director is also responsible for large procurements and contracting related to non-capital program work, such as refreshing of apartment units, furniture and flooring replacement.

Position Responsibilities

Capital and Non-Capital Project Planning

Assist in the management and coordination of all activities associated with capital and non-capital project planning as directed. This includes participation in the development of long and short range plans for new construction, renovation and repair work in residential facilities. Taking resident feedback, benchmarking and facilities data into consideration, the Assistant Director develops project scopes, budget estimates and proposed project schedules for anticipated non-capital projects including the annual turnover process in graduate, faculty and staff properties.

Participates in the planning processes for new construction and major renovation projects. Ensures department needs and standards are met through advocacy and review of project planning documents. To include capital project budget and estimating review along with drawing and specification review. Make recommendations for improving architectural/engineering details and construction functionality.

Capital Program Execution

Serve as a liaison and day to day contact to internal HRL departments, other University offices and outside architect and engineering firms on all capital projects. Ensure that HRL’s immediate and long range needs are met through effective design and project execution. Evaluate project design and construction progress and resolve issues with the Facilities Planning and Construction team as well as the architect and engineer as appropriate. Anticipated capital program of over 300 million dollars over the next 10 years.

Non-Capital Repair and Renovation Program Execution

Manages and coordinates all department efforts associated with non-capital repair and renovation projects as well as projects initiated for facilities preservation and enhancements. Average annual expenditures of 5-6 million dollars. Ensures project goals are met through the development of effective project scope and related documents. Work with UVA Procurement Services and others to bid and contract needed work. Responsible for large procurements related to planned non-capital work such as furniture and flooring replacement. Ensure that contractors and vendors comply with negotiated contract documents for work performed by HRL. Serve as a liaison and day-to-day contact for work performed by Facilities Management departments. Oversee occupancy, turn over and close out processes.

Administrative Services

Develop and maintain effective interpersonal relationships with internal and external partners. Communicate project progress with stakeholders as appropriate based on project goals. Respond to project related information requests and complaints from customers. Responsible for project record keeping and documentation.

Conducts/supports customer focus groups and feedback sessions/surveys as needed to inform scope development and assess project success. Benchmarks with peers on construction related information as needed.

Other Duties

Foster departmental standards for excellent customer service consistent with HRL goals. Participates in facilities after-hours on-call rotation with other HRL Operations staff. Participates as a part of the incident recovery team as outlined in HRL emergency planning documents. Perform other duties as assigned by leadership. May be required to assist the agency of state government generally in the event of an emergency declaration by the Governor.

Education, Knowledge, Skills, and Abilities

Required Education: Bachelor's Degree with seven years of experience in planning, design, and/or construction of facilities renovation and repair and project execution.

Required Experience: 7+ years experience.

Preferred Experience: Facilities and or project experience in a higher education setting.

Required Knowledge, Skills, and Abilities: Proven ability to manage projects through design with construction professionals and diverse client groups. Proven ability to clearly articulate scope, schedule, and budget to all stakeholders on complex projects. Proven ability to achieve quality results while adhering to scope, schedule, and budget. Extensive knowledge of regulatory and legal requirements in building design and construction. Well-developed oral and written communication skills necessary, as well as a high level of attention to detail. Possess the ability to work both autonomously and collaboratively on complex projects.

Level of Independent Activity: A high degree of personal initiative and decision making is required in managing everyday activities, as well as making life safety decisions that impact all residents and staff. The incumbent will work independently on most tasks; seeking guidance on changes to policy, procedure, scope of services, project scopes and decisions increasing budgetary requirements.

A competitive benefits package is offered. To apply, visit jobs.virginia.edu and search for posting number 0623273. Complete a staff application and attach a cover letter, resume, and the names and phone numbers of three professional references (indicating relationship of each). Review of applications will begin immediately and applications will be accepted until the position is filled.

 

Assistant Director of IT Operations

The Assistant Director of IT Operations is responsible for overseeing the day-to-day operation of the technology supporting the administrative staff in Housing & Residence Life, Conferences@UVA, Orientation & New Student Programs, and other associated offices. In total, this represents a user community of approximately 45 full-time staff and 325 student staff.

The position is responsible for a range of services in support of the mission to provide a secure, reliable, and cost-effective technology environment. These services include managing IT staff and projects, resolving technical problems, monitoring and maintaining equipment and systems, and analyzing trends to proactively identify potential problems.

The position will oversee performance of personnel and technology on a daily basis, taking action where necessary to ensure functionality, availability, and efficiency. The position will supervise full-time and student IT positions to see that departmental standards and expectations are realized.

Position Responsibilities

Performance and Project Management

  • Provide direct supervision for IT staff, communicating clear expectations and providing training, constructive feedback, and recognition when appropriate.
  • Develop standards and procedures and effectively manage to achieve them. Ensure adherence to established University and HRL policies, procedures, risk management programs, and safety standards.
  • Ensure that staff provide high quality customer service through courteous and professional communication and consistent follow-up.
  • Provide project management for departmental projects, ensuring that they are completed on schedule.
  • Manage scheduling of student staff work hours.

Technical Support

  • Provide a wide range of in-depth technical assistance by managing the department’s Help Desk.
  • Maintain a high level of technical competence, assisting staff in accurately and efficiently resolving complex technical problems and working with users to ensure solutions are satisfactory.
  • Facilitate the diagnosis and timely resolution of problems related to desktop and laptop computers, mobile devices, printers, digital signs, electronic door access, and associated software systems.
  • Provide written documentation and in-person training to maximize use of existing technology.

Technology Management

  • Ensure the stability and efficient operation of the technology that supports core departmental functions.
  • Manage projects to replace, upgrade, or improve current technology.
  • Accurately configure, test, install, deploy, and upgrade computers, printers, and mobile devices.
  • Proactively identify potential problems through regular inspections and preventative maintenance on computer equipment and supplies.
  • Diagnose and make minor repairs to computer hardware, or for more major repairs, coordinate work through appropriate vendors or service providers.
  • Supervise card-based electronic door access control services in HRL facilities.

Reporting and Analysis

  • Accurately track technical support requests and responses, in order to facilitate reporting and analysis.
  • Analyze trends and recommend appropriate actions to increase functionality or efficiency.
  • Monitor logs and verify that operating system, application, and security updates are applied on schedule. Perform malware and sensitive data scans.
  • Maintain accurate inventories of hardware and software assets and spare parts.
  • Coordinate the process for storage and disposal of surplus equipment.

Other Duties

  • As an “LSP” (Local Support Partner), this position serves as a liaison with the University’s Information Technology Services department.
  • This position is responsible for other special projects and duties as assigned.

Education, Knowledge, Skills, and Abilities

Required Education: Bachelor's degree in Computer Science, MIS, Computer Engineering, or related discipline. 6-10 years of relevant and progressive experience may be considered in lieu of a degree.

Required Experience: 3-5 years of relevant work experience, including experience supervising technical staff.

Required Knowledge, Skills, and Abilities:

  • In-depth knowledge of a broad range of hardware and software technologies used in a university business environment, including Windows, Mac OS, and iOS platforms
  • Proven troubleshooting skills and the ability to diagnose and resolve complex desktop software, hardware, and network issues
  • Excellent customer service skills, including ability to work with a diverse customer base and to communicate tactfully with users of varying technical abilities
  • Demonstrated ability to work effectively as part of a team and to supervise the work of others
  • Advanced verbal and written communication skills, including ability to clearly document processes and to communicate complex technical information to novice computer users
  • Project management skills, high attention to detail, and ability to organize tasks to meet deadlines
  • Ability to work effectively under stress and time pressure
  • Ability to master new systems, technologies, and processes quickly

Other Requirements

A driver’s license is required.

Work requires regular handling of small, fragile parts, as well as lifting of large equipment weighing more than 50 pounds.

A competitive benefits package is offered. To apply, visit jobs.virginia.edu and search for posting number 0623267. Complete a staff application and attach a cover letter, resume, and the names and phone numbers of three professional references (indicating relationship of each). Review of applications will begin immediately and applications will be accepted until the position is filled.

 

Student Employment

In addition to administrative positions posted on this page, please see the pages for Resident Staff selections for information on those openings and the processes to apply. Don’t forget that our friends in Orientation & New Student Programs and at Conferences@UVA offer job opportunities in which students welcome and support first years, incoming transfer students, and University guests.

These positions are often the first step in a multi-year commitment with Housing & Residence Life. We place a great deal of trust in our students, and we value the contributions they make to our department and the University.
 


Non-Discrimination Policy

The University of Virginia does not discriminate on the basis of age, color, disability, gender identity, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family and genetic information, in its programs and activities. See the Notice of Non-Discrimination and Equal Opportunity for more information.