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Move-In FAQ

Have Move-In Questions?

Moving in can be a crazy time filled with a lot of details. Be sure to check out our 2019 Move-In page for the most current information!

We've compiled some of the most frequently asked move-in questions to help you locate some quick answers! If you find that your question hasn’t been answered here, please feel to contact us.

What if I arrive after the posted hours for check-in?

Undergraduate Fall Arrivals

If you arrive after the posted check-in hours during undergraduate move-in in August, you can still check in at Gibbons House (425 Tree House Drive) until 6:00 p.m. on Friday and Saturday. The Housing & Residence Life Offices will be closed on the Sunday of move-in weekend.

If you must arrive later than the Sunday of Move-In Weekend and you know this now, please contact us.

Please see the Move-In Times & Locations page for additional information on late arrivals.


Graduate Students, Faculty/Staff, and Undergraduate Spring Arrivals

Check-ins are not offered after 5:00 p.m.

How can I plug in all my "stuff"?

Bring a power strip! Extension cords are prohibited by Virginia's fire code, and rooms are inspected during the fall by the Fire Marshal. You must use a power strip that carries Underwriter's Laboratory (UL) approval and has a built-in circuit breaker and on/off switch. You cannot plug power strips into other power strips. You will probably want to acquire power strips that have long cords, if possible, and you might want to bring more than one. Power strips with12’ cords can be purchased at the University Bookstore.

What about my computer?

The ITS Getting Started at UVA Guide contains instructions for connecting to and accessing the University's computer network. For related information, please call the University Help Desk at 434.924.HELP.

How do I ship bulky items?

Undergraduate Students

Pack belongings (preferably in boxes small enough to carry easily) and send via U.S. Mail, UPS, or another shipping service to your student address. NOTE: Please bring a handcart (dolly) with you to help move larger boxes.


Graduate Students and Faculty/Staff

Your mailing address is listed on the Room Assignment Page of your housing application on the Housing Portal. Mail is delivered by the U.S. Postal Service (1-800-ASK-USPS).

What are acceptable room conditions?

Housing & Residence Life has the following acceptable conditions standards for our living spaces and furnishings:

  • Walls, ceilings, and floors should be free of stains, holes, and damage to paint.
  • Light fixtures should be operational with globes/covers that are free of defects.
  • Window blinds and/or shades should operate freely and be free of stains, dirt, rips or other damage.
  • Doors and locksets surfaces should be free of stains and dirt, hinges should operate freely, doors should close without using force, locksets should be easily operated with key/access card, for keyed doors the key should not insert roughly into the lockset or stick upon removal.
  • Wood furniture should be free of stains, cracks, or marred wood; all legs of chairs/tables should be firmly fixed and stable; laminate surfaces should be free of stains, scratches, and cracks. Please see the page for your housing to review the list of furnishings provided in your residence area.
  • Upholstered furniture should be free of stains and tears. Please see the page for your housing to review the list of furnishings provided in your residence area.
  • Appliances should be clean and free of cooking stains, all elements should function, and oven and refrigerator racks should be intact.
  • Windows should be clean and free of cracks/chips in the glass, screens should be free of tears and holes, windows should open freely as designed.

It is the responsibility of residents to report any damage to the room, including any items that are missing or not in an acceptable condition as outlined above. To do so, submit a work order during the first two days after move-in. You may be billed for damages that were not documented during staff inspections or in a work order at the beginning of occupancy.